Terms & Conditions

Last updated: January 1, 2025

Please read these Terms and Conditions carefully before using the GritFlowAI website or services operated by GritFlowAI LLC ("GritFlowAI," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these terms.

1. Services

GritFlowAI provides AI-powered sales and marketing automation systems for local service businesses. Our services may include CRM setup, lead capture automation, follow-up sequences, SMS and email automation, appointment booking systems, and related consulting and implementation services.

2. SMS Communications

By providing your phone number and submitting any form on our website, you consent to receive SMS text messages from GritFlowAI regarding demos, appointments, and business automation services. Message and data rates may apply. Message frequency varies. Reply STOP to cancel at any time. Reply HELP for assistance.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

3. Acceptable Use

You agree not to:

4. Payment and Refunds

Payment terms for GritFlowAI services are outlined in individual service agreements or invoices. All fees are due as specified in your agreement. Refunds are handled on a case-by-case basis and are subject to the terms of your specific service agreement.

5. Intellectual Property

All content, workflows, automations, and systems created by GritFlowAI remain the intellectual property of GritFlowAI LLC unless otherwise specified in a written agreement. Client data and content provided by you remains your property.

6. Confidentiality

We treat all client business information as confidential. We will not share proprietary business details, customer lists, or operational data with third parties without your consent, except as required by law or to provide our services using trusted third-party tools.

7. Disclaimer of Warranties

GritFlowAI services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific business results, revenue outcomes, or lead conversion rates. Individual results will vary based on your business, market, and implementation.

8. Limitation of Liability

To the maximum extent permitted by law, GritFlowAI LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the services in question during the preceding 3 months.

9. Termination

Either party may terminate a service agreement with written notice as specified in the individual agreement. Upon termination, your access to GritFlowAI systems and automations will be discontinued. Any outstanding fees remain due.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

GritFlowAI LLC
Email: info@gritflowai.com
Phone: (201) 686-1998