Privacy Policy

Last updated: January 1, 2025

GritFlowAI LLC ("GritFlowAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and business name when you fill out forms or book a call.
Usage Data: Information about how you interact with our website, including pages visited and time spent.
Communications: Records of messages, calls, or emails between you and GritFlowAI.
Business Information: Details about your business that you provide to us in order to receive our services.

2. SMS and Text Message Communications

    By submitting any form on this website that collects your phone number, you agree to receive SMS messages from GritFlowAI regarding demos, appointments, and business automation services. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
  

We will not sell or share your phone number with third parties for their marketing purposes. SMS messages will only be sent for the purposes you consented to at the time of submission.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide our services
Send appointment confirmations, reminders, and follow-ups via SMS or email
Improve our website and services
Comply with legal obligations
Communicate updates about GritFlowAI services

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Trusted third-party tools (e.g., CRM platforms, scheduling software, SMS providers) used to operate our business.
Legal Requirements: If required by law, regulation, or legal process.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of SMS communications at any time by replying STOP
Opt out of marketing emails by clicking unsubscribe

7. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies, though some parts of the site may not function properly.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

GritFlowAI LLC
Email: info@gritflowai.com
Phone: (201) 686-1998